Privacy Policy

Welcome to Cades Home (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cadeshome.com, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide you with a smooth and personalized shopping experience:

A. Personal Information

When you place an order, create an account, or subscribe to our newsletter, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (securely processed by third-party gateways)

B. Non-Personal Information

We automatically collect certain information about your device and browsing activity, including:

  • IP Address
  • Browser Type and Version
  • Device Type and Operating System
  • Pages Visited and Duration of Visit

This helps us improve website performance, customer experience, and service delivery.

2. How We Use Your Information

We may use your personal information to:

  • Process, confirm, and deliver your orders
  • Communicate order updates or respond to inquiries
  • Send promotional offers and newsletters (only if you’ve opted in)
  • Improve our website’s content, layout, and usability
  • Detect, prevent, and address fraud or technical issues
  • Comply with legal requirements and business operations

3. Sharing Your Information

We respect your privacy — your information is never sold or rented.
However, we may share your data with:

  • Service Providers: Trusted partners like delivery companies, payment processors, or email marketing tools to complete your orders or provide updates.
  • Legal Authorities: When required by UAE law or government authorities for legal compliance.
  • All partners are required to handle your information securely and in compliance with applicable data protection laws.

4. Payment & Security

Your payment information is processed securely through third-party payment gateways (such as Shopify Payments or PayPal, Stripe).

We do not store your full credit card or payment details.

All transactions are encrypted and comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements to protect your information.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your login details and shopping cart
  • Understand user behavior and preferences
  • Personalize promotions and website content

You can disable cookies in your browser settings, though certain site features may not function properly without them.

6. Your Rights

You have the right to:

  • Access or update your personal data
  • Request deletion of your data (subject to legal retention limits)
  • Withdraw consent from marketing communications at any time
  • To exercise your rights, contact us at info@cadeshome.com
    .

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders
  • Comply with UAE laws and financial regulations
  • Resolve disputes or enforce agreements
  • After this period, your data is securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Cades Home does not knowingly collect or store personal information from children under 13 years old. If we learn that such information has been collected, it will be deleted immediately.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@cadeshome.com

Address: Kaltham Building 2, Office #M06, 9 Sikka 48 Street, Deira Al Dhagaya, Dubai, United Arab Emirates